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all of your
Frequently Asked Questions
all in one place.
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Do you have a physical location?My studio is private, however, studio visits can be arranged from time to time. Please send me a message should you wish to arrange a visit.
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Where can I see your work in person?I am represented by three fantastic public galleries in Ontario that I highly recommend you visit; Canvas Gallery (Toronto) Butter Gallery (Collingwood) Britton Gallery (Bracebridge)
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Do you offer Commissions?I am always happy to offer custom work. My commission slots fill up extremely fast as I only offer a set amount of commissions per year. To inquire about a commissioning a piece, you can fill out a quick commission request form directly on my website.
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Do you offer Fine Art Prints?I offer a wide selection of fine art giclee prints in numerous sizes. All of my prints are produced in Canada with the highest quality of materials ensuring they will withstand the test of time. You can choose to have your print shipped framed or unframed. View all available prints and framing options directly on my website.
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Do you offer Framing for Original Work?Custom Solid Wood Floating Frames can be added to any original artwork; available in Oak, Maple, and Pine. Each frame has a 1/4" profile, and is 1.5" in depth. Please contact me for pricing inquires.
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Do you offer Framing for Fine Art Prints?Each print can be purchased with or without a frame. If you have chosen to frame your print, you have a choice of Maple, Walnut, or Black. All framed prints have a 1/2" profile and a 3" white mat.
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What are you Shipping Policies?Shipping is free for all domestic print orders, and will be sent via expedited parcel through a Canadian Courier. US & International print orders incur additional shipping fees (calculated at check out) based on your location. Please send me a message if you have any questions regarding shipping fees or locations.
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What are your Return Policies?All original artwork and fine art print sales are final. Any lost, damaged, or stolen orders must be reported within 5 days of the delivery date. Please ensure to include your order number and photos of the damaged packaging. Any damaged, lost, or stolen orders will be replaced. Refunds are not available.
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How soon will my order ship?Unframed print orders are made to order and will ship within 1-2 weeks. An additional week applies if you are purchasing a framed print. You will receive a tracking number once your parcel ships out. Original artwork orders will ship within 1 week. You will receive a tracking number once your parcel ships out.
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Do you offer Gift Cards?Gift cards are available in several denominations. You can purchase a gift cards directly from my website and elect to have them delivered to yourself or another recipient.
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Do I own the artwork when I purchase it?The Artist (Kyle Sorensen) retains all rights of artwork (digital or physical). The Artist is free to make reproductions of any and all artwork created, unless otherwise agreed upon. The buyer is not permitted to make reproductions of the artwork without express written permission.
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